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Mario Mikowski speaking about how Costa Rica measures success in tourism

Tourism performance is often reduced to comparisons: which destination attracted more visitors, added more flights, or grew faster. Those figures matter, but Costa Rica should not define its success only by what competing countries are doing. The more useful question is whether tourism is advancing the goals the country has historically set for the industry.

Beyond the Traditional Scoreboard

Visitor totals, average stays, spending, foreign-exchange income, GDP contribution, air connectivity, hotel occupancy, and average rates all help explain how the industry is performing. Yet national averages do not show clearly enough what is happening within each destination and community.

Costa Rica's tourism model is distinctive because small and medium-sized businesses and local entrepreneurs have played a central role in its development. In destinations such as Monteverde, La Fortuna, Tortuguero, Nosara, Puerto Viejo, and Santa Teresa, tourism supports a broad network that includes guides, family restaurants, drivers, producers, and many other local businesses.

Measuring Benefits by Destination

The national objective should be larger than simply increasing visitor numbers. Tourism revenue should reach more destinations, create more opportunities, and improve community well-being. That requires reliable regional information on lodging occupancy and rates, car rentals, tours, visitor stays, and how spending is distributed geographically.

Social Progress Belongs in the Picture

The Social Progress Index for Tourism Destinations adds a dimension that conventional industry statistics cannot capture. The 2024 assessment of 33 destinations showed stronger results in places including Monteverde, Los Santos, Flamingo, Santa Teresa, and La Fortuna, while other communities scored lower or progressed more slowly.

The index does not replace tourism statistics; it complements them. If Costa Rica wants tourism to support local enterprise, distribute economic value, protect natural and cultural resources, and strengthen communities, it must measure those outcomes directly.

A Better Definition of Success

Growth alone is not enough. A fuller scoreboard would combine visitor and revenue figures with employment, local business participation, territorial distribution, sustainability, education, and social progress. The ultimate test is not only whether tourism grows, but whether that growth helps Costa Rica and its tourism communities build a better future.

Read the original article on El Observador